When you deposit tokens you need to make sure they are being deposited to the list of tokens we support. For example you can not send a token to the MorphChat bot if the token is not included in our list. To check the list of tokens we support you can do so by clicking the Check Balance button.
Message you will receive before depositing tokens:
Please enter the Ethereum/ERC address from where you will
be sending the tokens to MorphChat.
Make sure this is an address you own
the private keys to and not an exchange address.
Please know that when you deposit, it can take 5 minutes to 2 hours in most cases. In rare cases depending on the complexity of an exchange or a trading platform it is being withdrawn from can take up to 72 hours.